Fendi Operations Manager

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, a global leader in high-quality products. As an employer, Fendi is committed to fostering a dynamic and inclusive workplace where creativity and innovation are at the forefront. Employees are encouraged to develop their skills and contribute to the brand's legacy of excellence.

1. Oversee the comprehensive management of store operations, including team scheduling, merchandise handling, and customer service.
2. Ensure compliance with company policies and procedures, including accurate operation of the POS system.
3. Maintain the store facility, coordinating repairs and replacements as necessary, and liaising with subcontractors and vendors.
4. Manage financial aspects of the store, including expense control, cash handling, and payroll management.
5. Lead inventory management efforts, ensuring accuracy and adherence to company guidelines.
6. Supervise equipment maintenance and ensure the organization of packaging materials and CRM resources.
7. Oversee shipping and receiving processes, ensuring customer service excellence and accuracy.
8. Manage human resources functions, including staff scheduling and training on back-office procedures.

1. Minimum 5 years of high-volume retail experience, with a preference for luxury sector experience.
2. At least 3 years of proven experience in store operations management.
3. Intermediate level digital literacy.
4. Proficiency in using POS systems and inventory management functions.
5. Strong results-driven orientation and goal-setting capabilities.

1. Excellent interpersonal and communication skills, both verbal and written.
2. Ability to work collaboratively in a team environment.
3. Capability to manage schedules and meet deadlines.
4. Physical ability to lift weights up to 25 lbs.
5. Flexibility to work nights, weekends, and holidays.

Minimum 3 years of confirmed experience in store operations.

The annual salary ranges from $90,000 to $110,000, dependent on relevant skills and experience.

The position offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability coverage, paid time off, employee discounts, and a retirement plan with employer contributions.

Fendi values diversity and inclusivity, ensuring a workplace where all employees are respected and have equal opportunities. The company is committed to providing reasonable accommodations for individuals with disabilities and fostering a collaborative and innovative work environment.