Fendi Senior Manager, IS&T

New York • USA

Wednesday, January 15, 2025

Fendi, a prestigious name in the luxury fashion sector, is part of the LVMH Group, a global leader in high-quality products. As an employer, Fendi is renowned for its commitment to innovation, craftsmanship, and excellence, offering a dynamic environment where creativity and expertise are highly valued. The company provides a platform for professionals to thrive in a culture that celebrates both tradition and modernity.

1. Manage daily IS operations and services in the region, excluding infrastructure or help desk, and escalate unresolved issues to HQ IT.
2. Own the IS Retail IT ticketing system and oversee change management processes.
3. Provide second-level support for Beanstore, Stealth Retail, and Cegid applications, particularly in Brazil.
4. Support e-commerce and wholesale flow operations.
5. Coordinate with HQ IT to support DWH and SAP in the region.
6. Offer Meraki support for store and corporate connected devices.
7. Collaborate with Regional IT Director and HQ IT to implement global initiatives within the region.
8. Ensure the successful implementation of business applications and support regional projects focused on streamlining operations.
9. Document local Retail/Wholesale specifications and maintain knowledge of local requirements.
10. Manage information and data integrity for the region and its business units.
11. Evaluate existing partnerships and negotiate contracts.

1. Minimum 7 years of proven technical and management experience.
2. Understanding of complex information systems and requirements.
3. Minimum 5 years of proven experience with POS applications such as Beanstore or Cegid, with Stealth and SAP being advantageous.
4. Experience with reporting tools like Power BI is a plus.
5. Cisco Meraki knowledge and support is advantageous.
6. SQL knowledge is mandatory.
7. Proficient in Microsoft applications, especially Excel and Teams.
8. Fluency in English is required, with proficiency in Italian, Portuguese, or Spanish being a plus.

1. Strong leadership and decision-making skills.
2. Excellent analytical and problem-solving abilities.
3. Ability to explain complex systems in simple terms.
4. Project management excellence in a multi-entity environment.
5. Strong documentation skills.
6. Clear communication skills with English language proficiency.

Minimum of 7 years in technical and management roles, with at least 5 years in POS applications.

Fendi offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts on luxury products. The company also provides opportunities for professional development and career advancement.

Fendi fosters a collaborative and innovative workplace culture where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The company values diversity and inclusivity, promoting a supportive environment where all team members can thrive.