Fendi E-Commerce Site Manager

Rome • Italy

Thursday, December 19, 2024

Fendi, a prestigious member of the LVMH Group, is renowned for its exquisite craftsmanship and innovative designs in the fashion and leather goods sector. As part of LVMH, Fendi benefits from the conglomerate's global influence and commitment to excellence, diversity, and inclusion in the workplace.

1. Coordinate with regional teams to enhance business performance and manage key website tools, including internal search functionalities.
2. Drive conversion rate optimization and website improvements from a digital business perspective.
3. Oversee product launch coordination, providing clear directives to various teams and ensuring successful product launches.
4. Develop and maintain the commercial calendar, integrating local needs with corporate guidelines to maximize commercial opportunities.
5. Deploy and monitor Net Promoter Score (NPS), implementing necessary actions based on feedback.
6. Collaborate with the Project Management team to align e-commerce projects with business objectives, define priorities, and establish KPIs.
7. Serve as the primary contact for external partners, ensuring optimal functionality and improvement of website tools and widgets.
8. Monitor weekly and monthly data to ensure performance aligns with objectives.
9. Support the E-commerce Manager with strategic insights on regional and website performance.
10. Conduct competitive benchmarking to maintain a competitive edge.

1. Minimum of 3 years of experience in an e-commerce role, preferably within the fashion and luxury industry.
2. Bachelor's degree in Economics, Business Administration, Marketing, or a related field.

1. Proactive approach with excellent analytical and communication skills.
2. Ability to prioritize tasks effectively.
3. Understanding of e-commerce platforms such as Salesforce.
4. Technical skills related to website functions, including HTML, are advantageous.
5. Proficiency in analytics tools and Microsoft Office; knowledge of Power BI is a plus.
6. Fluency in Italian and English.

A minimum of 3 years in an e-commerce position, ideally within the fashion and luxury sector.

Bachelor's degree in Economics, Business Administration, Marketing, or related fields.

Hybrid working model with opportunities for career growth within the LVMH Group.

Fendi, under the LVMH umbrella, fosters a culture of innovation, inclusivity, and respect for individuality. The company values diversity and seeks to recruit a wide range of talent, ensuring a dynamic and enriching work environment.