Fendi Department Manager

Miami • USA

Friday, April 25, 2025

Fendi, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the LVMH conglomerate, Fendi offers a dynamic work environment that fosters creativity and excellence. The brand is committed to providing unparalleled luxury experiences and is seeking talented individuals to join its esteemed team.

1. Lead and mentor the team to deliver the Fendi Client Journey, providing consistent guidance and identifying training needs.
2. Set and manage individual and team sales targets, proactively evaluating performance.
3. Recruit and develop high-potential talent, ensuring succession plans are in place.
4. Drive sales within the department and across the store, fostering long-term client relationships.
5. Establish a client-centric mentality in-store to ensure exceptional client experiences.
6. Communicate corporate strategy and relevant business information effectively to the team.
7. Develop and implement action plans to boost business and enhance product performance.
8. Act as a role model in sales and clienteling, supporting team members in their sales efforts.
9. Ensure efficient sales floor management and client hosting to optimize business opportunities.
10. Oversee inventory management and ensure adherence to Fendi's policies and procedures.
11. Support visual merchandising strategies and participate in floor rotations with the VM team.

1. Minimum 5 years of related experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented mindset.
3. Excellent verbal and written communication skills.
4. Experience with POS systems and inventory management functions.
5. Ready-to-wear experience preferred.
6. Foreign language skills are advantageous.
7. Ability to work collaboratively in a team environment.
8. Capability to lift boxes up to 10 lbs.
9. Strong organizational skills and digital literacy.
10. Flexible availability, including nights, weekends, and holidays.

1. Leadership and team management
2. Client relationship building
3. Sales and clienteling expertise
4. Strategic planning and execution
5. Communication and interpersonal skills
6. Inventory management
7. Visual merchandising acumen
8. Digital literacy

A minimum of 5 years of related experience, with a preference for luxury retail environments.

Fendi offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Fendi fosters a culture of innovation, luxury, and excellence. The brand values creativity and collaboration, encouraging employees to contribute to its legacy of high fashion and exceptional client service. Working at Fendi means being part of a team that is passionate about luxury and committed to maintaining the highest standards in the industry.