Fendi Department Manager - Men's Ready-to-Wear

Paris • France

Wednesday, January 22, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring environment where creativity and craftsmanship are celebrated. The brand is dedicated to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Lead and develop the department's business by cultivating a strategic understanding and engaging with stakeholders.
2. Monitor and achieve department performance through relevant KPIs.
3. Analyze business trends and implement action plans to enhance results.
4. Set performance targets for the team and individuals in collaboration with the Store Manager.
5. Stay informed about competitors' activities and provide feedback to the Store Manager.
6. Utilize clienteling tools to meet department and store business goals.
7. Exhibit sales leadership by delivering exceptional customer service and implementing clienteling activities.
8. Ensure customer service quality meets expectations and improve Mystery Shopper results.
9. Implement CRM tools to develop a loyal customer base.
10. Act as a brand ambassador to educate VIP and new clients.
11. Ensure merchandise is properly managed, displayed, and maintained.
12. Maintain inventory accuracy and adhere to company standards for shrink rates.
13. Report stock issues to Stock Planning and Merchandising teams.
14. Align visual merchandising with company standards and sales performance.
15. Conduct monthly performance discussions and coach team members.
16. Motivate the team to achieve individual and store objectives.
17. Organize the team efficiently and delegate responsibilities.
18. Translate strategic goals into actionable objectives.
19. Conduct category training and execute in-store training routines.

1. Minimum of 5 years' experience in a supervisory role within fashion/luxury sales, particularly in the relevant category.
2. Master's degree or equivalent is preferred.
3. Ability to maintain high personal image standards.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Self-reliance and confidence.
4. Organizational skills and professionalism.
5. Client-focused with strong business acumen.
6. Administrative and financial skills.
7. Proficiency in computer and retail management systems.
8. Goal-oriented and capable of multitasking.
9. Fluency in English; proficiency in a third language is advantageous.

A minimum of 5 years in a supervisory role within fashion or luxury sales, with exposure to the relevant category.

Master's degree or equivalent is preferred.

Fendi offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a vibrant work environment that celebrates creativity and innovation.

Fendi fosters a culture of excellence, creativity, and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The work environment is dynamic and collaborative, with a strong emphasis on professional development and career progression within the prestigious LVMH group.