Fendi Client Advisor

Serravalle Scrivia Italy

Tuesday, January 21, 2025

Fendi, a prestigious name in the world of luxury fashion, is part of the esteemed LVMH Group, a global leader in high-quality products. Renowned for its unparalleled craftsmanship, innovative designs, and rich heritage, Fendi offers an exceptional environment for those passionate about luxury and fashion. As an employer, Fendi is committed to fostering talent and providing opportunities for professional growth within the dynamic landscape of the luxury industry.

1. Achieve individual sales targets and key performance indicators.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Strengthen customer relationships and nurture a loyal client base using CRM tools.
4. Ensure high-quality customer service that meets client expectations with a personalized touch.
5. Operate the retail management system for stock transfers, payments, stock inquiries, and customer database management.
6. Support inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines.

1. 2-5 years of experience in fashion or luxury sales.
2. Bachelor's degree or equivalent preferred.
3. Ability to maintain high personal image standards.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Organizational skills, professionalism, and self-confidence.
4. Strong customer service skills.
5. Proficiency in computer skills and retail management systems.
6. Goal-oriented approach and multitasking ability.
7. Strong knowledge or interest in the fashion and luxury industry.
8. Fluency in English.

A minimum of 3 years in a similar role within the fashion or luxury industry is required.

Bachelor’s Degree or equivalent is preferred.

Fendi offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a dynamic work environment within the luxury fashion sector.

Fendi's workplace culture is characterized by a commitment to excellence, creativity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and sophistication. The company values diversity and fosters an inclusive environment where talent can thrive.