Fendi Client Advisor

Las Vegas USA

Thursday, January 30, 2025

Fendi, a prestigious name in the world of luxury fashion, is part of the esteemed LVMH group, a global leader in high-quality products. As an employer, Fendi offers an environment that fosters creativity, innovation, and excellence, providing its employees with the opportunity to work with one of the most iconic brands in the industry.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Build and maintain client books, ensuring follow-through with client concerns and inquiries.
4. Assist with special requests, including repairs, special orders, and returns.
5. Participate in vital stocking and restocking of the store.
6. Proficiently use POS system and other software, updating customer database.
7. Acquire comprehensive product knowledge and stay informed about company news and competition.
8. Maintain a professional appearance and adhere to Fendi's dress code and grooming standards.
9. Perform regular store maintenance functions as needed.
10. Assist in maintaining visual standards with direction from VM, corporate, and management.
11. Participate in the training of new Client Advisors.
12. Adhere to loss prevention standards and follow all health and safety guidelines.

1. Minimum 3 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented.
3. Excellent communication skills, both verbal and written.
4. Ability to use POS system and its inventory management functions.
5. RTW experience preferred.
6. Foreign language skills are a plus.
7. Ability to work in a collaborative team environment.
8. Ability to lift boxes weighing up to 10lbs.
9. Minimum High School Diploma.
10. Organizational skills and strong digital literacy required.
11. Flexible availability, including nights, weekends, and holidays.

1. Customer service excellence
2. Sales acumen
3. Clienteling
4. Inventory management
5. Communication
6. Team collaboration
7. Organizational skills
8. Digital literacy

A minimum of 3 years of experience in a retail environment, with a preference for luxury retail experience.

Minimum High School Diploma

Fendi offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the LVMH group.

Fendi's workplace culture is characterized by a commitment to excellence, creativity, and innovation. Employees are encouraged to express their individuality while upholding the brand's prestigious heritage. The company fosters a collaborative environment where teamwork and mutual respect are paramount.