Fashion Group Store Manager

London • UK

Wednesday, December 3, 2025

KENZO, a distinguished name in the luxury fashion industry, operates under the prestigious umbrella of the LVMH Group, renowned for its commitment to excellence and innovation. KENZO, under the creative direction of Nigo, harmonizes the timeless legacy of its founder with contemporary street culture, creating a unique dialogue in the fashion world. The brand is celebrated for its 'real-to-wear' philosophy, offering a wardrobe that transcends traditional fashion categories, appealing to the modern, post-digital consumer.

1. Serve as a brand ambassador, instilling passion and pride for KENZO among the store team and customers.
2. Implement and maintain visual merchandising guidelines to enhance customer experience.
3. Drive customer service standards to ensure an exceptional client journey.
4. Manage and motivate the team to increase sales and ensure operational efficiency.
5. Monitor stock levels and minimize stock loss through regular inventories.
6. Set sales and KPI targets in collaboration with the line manager.
7. Analyze sales performance and propose commercial action plans.
8. Conduct bi-annual appraisals and monthly team meetings to communicate objectives.
9. Collaborate with HR on recruitment, training, and HR-related issues.
10. Ensure adherence to company policies and procedures.
11. Submit weekly reports to stakeholders and maintain strong relationships with the senior team and head office.

1. Degree level education or above.
2. Minimum of 5 years' experience in luxury retail, with at least 3 years in a managerial role.
3. Proficient in Microsoft Office and Lotus Notes.
4. Sound knowledge of UK retail laws, security, and health and safety legislation.

1. Strong leadership and team management abilities.
2. Demonstrable commercial acumen.
3. Excellent customer service and sales focus.
4. Ability to work under pressure and meet deadlines.
5. Proactive problem-solving skills.
6. Effective communication skills, both written and oral.

Minimum of 5 years in luxury retail, with at least 3 years in a managerial capacity.

Degree level education or above.

Comprehensive benefits package including opportunities for career advancement within the LVMH Group.

KENZO fosters a dynamic and inclusive workplace culture, where creativity and innovation are at the forefront. The brand values the fusion of its rich heritage with modern influences, creating an environment that encourages collaboration and forward-thinking. Employees are empowered to contribute to the brand's evolving narrative, making it a vibrant place to work.