Fashion Group Sales Ambassador
Marc Jacobs, a distinguished name in the fashion industry, has been at the forefront of innovation and creativity for over three decades. As part of the Fashion & Leather Goods business group, the brand is renowned for its pioneering designs and irreverent spirit. Marc Jacobs, a global brand founded in 1984, is a key player in womenswear, beauty, accessories, fragrance, watch, and jewelry sectors. The brand is part of a larger conglomerate that emphasizes luxury and excellence.
- Serve as a passionate and knowledgeable brand ambassador for Marc Jacobs.
- Embody and promote the brand image and values to customers and the store team.
- Adhere to and exemplify the brand's dress codes and appearance guidelines.
- Implement visual merchandising guidelines to enhance the brand image.
- Deliver exceptional customer service to ensure a superior client journey.
- Welcome and educate clients about the brand, fostering a comfortable environment.
- Build and maintain strong client relationships to maximize sales opportunities.
- Introduce complementary products and share product knowledge to drive sales.
- Process sales transactions confidently and professionally.
- Collect and manage client CRM details to expand the client book.
- Stay informed about fashion trends and product lines to enhance product knowledge.
- Ensure compliance with company policies and procedures.
- Support stock control and management.
- Minimum of 2 years' experience in luxury, high fashion sales.
- Experience in selling ready-to-wear and leather goods.
- Fluent in English; additional languages are advantageous.
- Strong passion for fashion and sales.
- Commitment to achieving and exceeding sales targets.
- Excellent personal presentation and brand representation.
- Understanding of retail KPIs.
A minimum of 3 years in a similar role within a luxury fashion environment.
Opportunities for career growth and development within a prestigious brand.
Marc Jacobs fosters a dynamic and creative workplace culture, emphasizing innovation and excellence. The brand values its employees as ambassadors of its unique design philosophy and encourages a collaborative environment where passion for fashion thrives.
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