Fashion Group Sales Ambassador

London • UK

Tuesday, December 24, 2024

Marc Jacobs, a distinguished name in the fashion industry, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand has since evolved into a global powerhouse, renowned for its innovative designs and luxury fashion offerings. As part of the Fashion & Leather Goods business group, Marc Jacobs is committed to delivering exceptional style and quality. The brand is part of a larger conglomerate known for its prestigious portfolio of luxury brands, providing employees with unparalleled opportunities for growth and development.

1. Serve as a brand ambassador, embodying the brand's image and values.
2. Inspire passion and pride for the brand among customers and the store team.
3. Adhere to dress codes and appearance guidelines, setting an example for others.
4. Implement visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring they feel comfortable and informed about the brand.
7. Build and maintain client relationships, introducing complementary products.
8. Process sales confidently and professionally, gathering CRM details to expand the client book.
9. Stay informed on fashion trends and product lines to drive sales and achieve targets.
10. Support stock control and management, ensuring adherence to company policies.

1. Minimum of 2 years' experience in luxury, high-fashion sales.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales, with a commitment to exceeding targets.
4. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
5. Understanding of retail KPIs.
6. Fluent in English, with additional languages considered an advantage.

1. Strong sales and customer service skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in CRM systems and sales processing.
4. Ability to work collaboratively in a team environment.
5. Keen attention to detail and fashion trends.

Minimum 3 years of experience in a similar role within the luxury fashion industry.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a prestigious global brand.

Marc Jacobs fosters a culture of creativity and excellence, encouraging employees to express their passion for fashion while delivering exceptional service. The workplace is vibrant and collaborative, with a focus on innovation and client satisfaction.