Fashion Group Retail Supervisor
The Fashion Group, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, it offers a dynamic environment where creativity and luxury converge, providing employees with unparalleled opportunities for growth and development in the fashion industry.
- Serve as a brand ambassador, embodying the brand's image and instilling passion and pride in both customers and the store team.
- Lead and coach the team of Sales Ambassadors to prioritize exceptional customer experiences, driving loyalty and repeat business.
- Proactively manage client databases to increase sales and maintain client communication using all available clienteling tools.
- Ensure visual merchandising guidelines are adhered to, promoting the brand image.
- Meet and exceed sales goals, holding oneself and the team accountable for results.
- Analyze reports and develop action plans to ensure expectations are met or exceeded.
- Support the management team in training and developing the store team, as well as onboarding new joiners.
- Ensure all company policies and procedures are adhered to, with a focus on loss prevention and store maintenance.
- Minimum of 3 years' experience in sales within a luxury, high fashion environment.
- Experience in selling Ready-to-Wear (RTW) and Leather Goods (LG).
- A commitment to achieving and exceeding targets while focusing on the client's needs and experience.
- Exceptional communication skills.
- Strong leadership and team management abilities.
- Proficiency in English; additional languages are advantageous.
- Understanding of retail KPIs.
A minimum of 3 years in a luxury, high fashion sales environment is required.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career progression within the luxury fashion industry.
The Fashion Group fosters a culture of creativity, performance, and accountability. Employees are encouraged to innovate and excel in a collaborative environment that values diversity and inclusion.
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