Fashion Group IT Digital Workplace Services Manager

New York • USA

Thursday, May 29, 2025

LVMH, the global leader in luxury, is renowned for its iconic brands and unwavering commitment to craftsmanship. Within the Americas region, the Fashion Group supports six prestigious Maisons: Celine, FENDI, Givenchy, Loewe, Kenzo, and Emilio Pucci. The team of passionate individuals at LVMH Fashion Group enables the success of these brands through shared corporate functions, including Finance, IT, and HR. The company fosters a dynamic and collaborative environment with an entrepreneurial mindset, empowering individuals to make a significant impact.

1. Lead and enhance Digital Workplace Services within the IT Shared Service Center for six Maisons in the Americas.
2. Ensure a best-in-class user experience and compliance for IT devices by testing and piloting software and image updates.
3. Monitor and analyze user feedback to continuously improve digital workplace services.
4. Rebuild and manage an IT Asset Management practice to optimize inventory levels and prevent loss.
5. Manage devices, users, and groups in Active Directory.
6. Recommend and maintain device management policies, including MDM and BYOD programs.
7. Manage mobile plan subscriptions and optimize costs.
8. Deploy applications and updates to user devices.
9. Partner with Security Administrator for security-related issues.
10. Drive the adoption of Microsoft Office 365 tools to enhance productivity and communication.
11. Manage and clean-up Microsoft and Adobe licenses during employee onboarding and offboarding.
12. Improve user onboarding/offboarding processes with a focus on security and compliance.
13. Procure, stage, and configure devices for new joiners in a timely manner.
14. Streamline procurement, staging, and configuration processes with strategic vendors.
15. Ensure timely accounts deactivation and equipment return for leavers.

1. Extensive experience managing devices and Microsoft applications in a large corporate environment.
2. Experience in a multi-brand, matrixed organization.
3. Demonstrated ability to lead technical initiatives and strategic partners.
4. Retail industry experience is a plus.

1. Desktop Engineering
2. Budget Management
3. Strong communication and collaborative mindset
4. Analytical Skills
5. End User Support
6. System design and Implementation
7. Diagnostic/Troubleshooting Skills
8. Excellent written and verbal communication skills
9. Documentation
10. Expertise in Microsoft Office 365, Zoom
11. ITSM tool: ServiceNow
12. Operating Systems: Microsoft Windows 10/11; Apple iOS
13. MDM Tools: Workspace One, Windows Deployment Services
14. Strong Windows environment experience and PowerShell knowledge

Minimum 5 years of experience in a similar role.

The compensation for this position ranges from $120,000- $140,000 annually, dependent upon relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

LVMH Fashion Group offers a dynamic and collaborative work environment that encourages an entrepreneurial mindset. The company values diversity and is committed to providing equal opportunities for all employees. Individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.