Diesel Client Advisor

Diesel, a renowned leader in denim and casual fashion, has consistently set itself apart by transcending industry trends. As a part of the global fashion landscape, Diesel has expanded into the realm of premium casual wear, offering a genuine alternative to the traditional luxury market. With a presence in over 80 countries and more than 5,000 points of sale, including over 400 company-owned stores, Diesel is a truly global organization.

1. Prioritize client experience by understanding their desires, needs, and expectations.
2. Provide exceptional in-store service and assistance to clients.
3. Utilize storytelling and engaging questions to enhance client interaction.
4. Foster long-term relationships with clients, ensuring personalized experiences.
5. Address customer complaints effectively, involving management when necessary.
6. Lead sales efforts on the floor to achieve individual and team sales objectives.
7. Engage in cross-selling across departments to maximize sales opportunities.
8. Demonstrate comprehensive brand and product knowledge.
9. Manage payment operations accurately, including returns, refunds, and remote sales.
10. Maintain high standards of shop floor and visual display, adhering to company guidelines.
11. Contribute to security measures and prevent product thefts.
12. Stay informed about fashion trends and competitors to drive innovation.
13. Develop meaningful client relationships through CRM initiatives.
14. Drive sales by crafting personalized client experiences.

1. Previous experience in sales roles, preferably within structured fashion luxury or retail companies.
2. Passion for retail, client service, and a commercial mindset.
3. Excellent understanding of the luxury sector and product sensitivity.
4. Strong communication skills.
5. Willingness to evolve within the organization, with a readiness to relocate being advantageous.
6. Digital awareness and openness to new working methods.

1. Exceptional client service skills
2. Strong communication and interpersonal abilities
3. Innovative thinking and problem-solving
4. Comprehensive product knowledge
5. Sales acumen
6. Attention to detail in operations

Previous experience in sales roles, ideally within the fashion luxury or retail sector, is required.

Diesel offers a dynamic and supportive work environment with opportunities for growth and development within the organization.

Diesel fosters a culture of innovation and creativity, encouraging employees to think outside the box and contribute to the brand's evolution. The company values authenticity, passion, and a client-centric approach, creating a vibrant and inclusive workplace.