Diesel Client Advisor

Diesel, a renowned leader in the denim and casual fashion industry, has consistently set trends and redefined style. As part of its evolution, Diesel has ventured into the premium casual wear market, offering a unique alternative to traditional luxury brands. With a global presence spanning over 80 countries and more than 400 company-owned stores, Diesel is a dynamic and innovative employer within the fashion sector.

1. Provide exceptional client experiences by understanding their desires, needs, and expectations.
2. Welcome and assist clients, ensuring a superior in-store experience.
3. Utilize storytelling and engaging questions to connect with clients.
4. Foster long-term relationships with clients, ensuring they feel valued.
5. Address customer complaints effectively, involving management when necessary.
6. Lead sales efforts on the floor, driving both individual and team objectives.
7. Engage in cross-selling across departments to maximize sales opportunities.
8. Exhibit comprehensive brand and product knowledge.
9. Manage payment operations accurately, including returns, refunds, and remote sales.
10. Maintain high standards of shop floor and visual displays, adhering to company guidelines.
11. Ensure security measures are in place to prevent theft, including tagging merchandise.
12. Stay informed about fashion trends and competitors, proposing innovative improvements.
13. Develop loyal client relationships through personal connections and CRM initiatives.
14. Drive sales by crafting personalized client experiences to achieve sales targets.

1. Previous experience in sales roles, preferably within structured fashion luxury or retail companies.
2. Passion for retail, client service, and a commercial mindset.
3. Excellent understanding of the luxury sector and product sensitivity.
4. Strong communication skills.
5. Willingness to evolve within the organization, with relocation flexibility being advantageous.
6. Digital awareness and openness to new working methods.

1. Client-focused mindset with a passion for style.
2. Strong communication and interpersonal skills.
3. Innovative thinking and adaptability.
4. Ability to build and maintain client relationships.
5. Proficiency in handling sales operations and CRM tools.

Previous experience in sales roles, ideally within the luxury fashion or retail sector.

Opportunities for professional growth and development within a global fashion leader.

Diesel fosters a culture of innovation and creativity, encouraging employees to think outside the box and embrace new ideas. The company values authenticity and passion, creating an environment where employees can thrive and contribute to the brand's dynamic evolution.