Delvaux Store Manager

London • UK

Friday, January 17, 2025

Delvaux, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont group, Delvaux benefits from the conglomerate's extensive network and resources, fostering an environment where creativity and innovation thrive. Richemont is celebrated for its commitment to diversity, arts, and cultural heritage, making it a distinguished employer in the luxury sector.

1. Oversee the comprehensive management of the store, including sales, merchandise, and customer service.
2. Achieve sales objectives and store profitability goals while maintaining high operational and merchandising standards.
3. Recruit, develop, and retain top-tier talent, fostering a motivated and high-performing team.
4. Implement individual development plans and conduct regular evaluations for team members.
5. Ensure effective use of POS systems and maintain inventory accuracy.
6. Promote the Delvaux brand and build customer loyalty through networking and brand awareness initiatives.
7. Develop and execute a store business plan with marketing and promotional strategies.
8. Provide exemplary customer service and manage client relationships through CRM activities.
9. Maintain visual merchandising standards and collaborate with the visual identity team.

1. Minimum of 5 years in a managerial role within the luxury retail sector.
2. Proven expertise in clienteling and stakeholder interaction.
3. Strong leadership skills with experience in team development and performance management.

1. Exceptional interpersonal and communication skills.
2. Operational proficiency with the ability to translate strategies into actionable plans.
3. Strong knowledge of the luxury market and competitive landscape.
4. Ability to build and maintain relationships across all organizational levels.

At least 5 years of experience in a store manager or store director role within the luxury retail industry.

Delvaux offers a dynamic work environment that values diversity and fosters professional growth. Employees benefit from a supportive culture that emphasizes empathy, curiosity, and integrity.

Delvaux, as part of the Richemont group, prides itself on a culture that celebrates diversity and creativity. The company values freedom, collegiality, and loyalty, fostering an environment where employees can thrive and contribute to the brand's legacy of excellence.