Delvaux Store Manager

Delvaux is a prestigious luxury brand known for its exquisite craftsmanship and timeless elegance. As a leader in the luxury fashion industry, Delvaux is dedicated to promoting its brand through exceptional customer service and innovative design. The company values diversity, freedom, and solidarity, fostering a culture of empathy, curiosity, and integrity.

1. Identify, recruit, develop, and retain top talent
2. Coach and motivate the sales team, setting clear goals and maintaining team spirit
3. Conduct midterm and yearly evaluations, creating development plans for staff
4. Supervise store personnel and enforce company policies
5. Manage store operations, including POS system and inventory management
6. Provide business reports and ensure compliance with internal control procedures
7. Promote the Delvaux brand and build customer loyalty
8. Develop store business plans and marketing strategies
9. Motivate sales associates and demonstrate sales leadership
10. Ensure high-quality customer service and manage client relationships
11. Maintain visual merchandising standards and store condition

1. Previous experience in a managerial role in luxury business (at least 5 years)
2. Strong clienteling skills and ability to interact with stakeholders
3. Knowledge of London and extensive personal connections
4. Experience in people management and team coaching
5. Operationally strong with strategic planning skills

1. Excellent interpersonal and communication skills
2. Ability to build relationships across all levels of the organization
3. Leadership and team development
4. Sales and customer service expertise
5. Brand promotion and marketing

At least 5 years in a store manager or store director role within the luxury business.

The company values diversity and fosters a culture of empathy, curiosity, courage, humility, and integrity.

Delvaux promotes a rich diversity of arts, cultures, and human skills, fostering untapped potential. The company values freedom, collegiality, loyalty, and solidarity, and cares for the world it inhabits. The role is based in London, a vibrant city with a rich cultural scene.