Delvaux Sales Supervisor

Richemont Americas is a company that values diversity and inclusion, employing talent from various backgrounds to create an evolving and inclusive community. The company believes in empowering creativity and knowledge to deliver excellence, reflecting the ever-changing world.

1. Lead and motivate the sales team, fostering teamwork, trust, and collaboration.
2. Drive sales and achieve sales goals through strategies, clienteling, and fostering long-term customer relationships.
3. Maximize sales performance and conversion rates, regularly assessing the business for strengths and opportunities.
4. Provide outstanding customer service and continuous client development.
5. Support store operations, including visual merchandising, opening/closing procedures, and inventory management.
6. Train, coach, and develop sales associates in partnership with the Store Manager.
7. Create and maintain strong working relationships with external partners, such as Concession Shop Stores.

1. 5+ years of retail experience, with at least 2 years in management or supervisory roles in a luxury setting.
2. Vast knowledge of leather goods and CRM experience.
3. Strong knowledge and passion for the brand and luxury industry.

1. Strong sales floor presence and client-focused mindset.
2. Strong interpersonal, communication, organization, and follow-through skills.

5+ years of retail experience, preferably with at least 2 years in management or supervisory roles in a luxury setting.

Expected Salary Range: $28-$31/hr. Salary will be determined based on relevant skills and experience.

Comprehensive benefits program including health, dental, drug, and vision programs, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up program, employee assistance program, and volunteer days off.

Richemont Americas promotes a diverse and inclusive workplace culture, prioritizing employee wellbeing and work-life balance. The company is located in Toronto, Canada.