Delvaux Sales Supervisor

New York • USA

Thursday, February 27, 2025

Delvaux, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury leather goods. As part of Richemont, a global leader in the luxury industry, Delvaux benefits from a rich heritage and a commitment to innovation and excellence. Richemont Americas is dedicated to fostering an inclusive and diverse workplace where creativity and knowledge thrive, contributing to the brand's continued success and prestige.

1. Lead and motivate the sales team to foster an environment of teamwork, trust, and collaboration.
2. Drive sales and achieve targets through strategic clienteling and relationship building.
3. Maximize sales performance by assessing business strengths and opportunities regularly.
4. Provide exemplary customer service and cultivate a client-centric environment.
5. Support store operations including visual merchandising, inventory management, and opening/closing procedures.
6. Train, coach, and develop sales associates in partnership with the Store Manager.
7. Assist in daily briefings with communication on sales, client outreach, KPIs, and product performance.
8. Lead the selling floor, assisting and coaching the team to enhance retail experience and clienteling.
9. Establish strong working relationships with external partners, including Concession Shop Stores.

1. 5+ years of retail experience, with at least 2 years in a management or supervisory role within a luxury setting.
2. Extensive knowledge of leather goods and CRM systems.
3. Strong understanding and passion for the brand and luxury industry.
4. Demonstrated salesfloor presence and client-focused mindset.
5. Excellent interpersonal, communication, organizational, and follow-through skills.

1. Leadership and team motivation
2. Sales strategy and clienteling
3. Customer service excellence
4. Operational support and visual merchandising
5. Training and development
6. Effective communication

A minimum of 5 years in retail, with at least 2 years in a supervisory or management capacity, preferably within the luxury sector.

Expected salary range: $36-$40/hr, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days.

Richemont Americas is committed to creating an inclusive and diverse community where creativity and knowledge are celebrated. The company values work-life balance and encourages employees to engage in community initiatives, fostering a supportive and dynamic workplace culture.