Delvaux Sales Ambassador

Delvaux, established in 1829 in Brussels, is the world's oldest luxury leather goods maison. Renowned as a pioneer in handbags, Delvaux registered the first-ever design patent for a leather handbag in 1908. With a rich archive of over 3,000 designs, iconic pieces such as the 'Brillant' (1958), 'Tempête' (1967), 'Pin' (1972), 'Cool Box' (2018), and 'Lingot' (2022) epitomize Delvaux's craftsmanship. Since 1883, Delvaux has held a royal warrant from the Belgian Royal Court, consistently celebrating Belgian culture and values through its creations. As a maison that is both historic and pioneering, Delvaux seeks talented individuals who are adaptable to change, find joy in teamwork, and strive for excellence.

1. Engage with domestic and international clients as a brand ambassador to enhance loyalty to Delvaux.
2. Continuously improve service quality and embody a culture of warm hospitality for all clients.
3. Acquire a deep understanding of the maison's vision, service steps, and extensive product knowledge to provide optimal advice to clients.
4. Drive sales and achieve established targets.
5. Communicate effectively to verify and optimize inventory levels.
6. Maintain in-store visual merchandising to reflect Delvaux's standards and image.
7. Execute all operations accurately, including cash handling, order processing, CRM operations, and customer service.
8. Understand and adhere to the policies and guidelines of Richemont Group, the maison, and the boutique.

1. Proven track record in delivering excellent customer service.
2. Preference for teamwork, with a curious and committed approach to achieving results.
3. Exceptional interpersonal and communication skills.
4. Ability to embrace change and act proactively.
5. Strong passion for Delvaux.

1. Customer service excellence
2. Team collaboration
3. Interpersonal communication
4. Adaptability
5. Product knowledge

Demonstrated experience in a customer-facing role, preferably within the luxury retail sector.

Competitive benefits package including opportunities for professional development within a prestigious luxury brand.

Delvaux fosters a culture that values creativity, adaptability, and teamwork. The maison prides itself on its rich heritage while continuously pushing the boundaries of innovation. Employees are encouraged to embrace change and contribute to the brand's legacy of excellence.