Delvaux Boutique Director

Paris • France

Monday, March 10, 2025

Delvaux, a prestigious brand renowned for its exquisite craftsmanship and timeless elegance, is part of the Richemont Group, a global leader in luxury goods. Richemont's portfolio includes some of the most esteemed names in the industry, offering a dynamic and enriching environment for career growth and development.

1. Develop and expand a network of influential individuals to enhance customer loyalty, particularly among high-profile clients and VIPs.
2. Promote the brand culture both internally and externally.
3. Ensure the store atmosphere aligns with the brand image.
4. Create a business plan for the store with marketing and promotional strategies to drive traffic and expand the customer base, focusing on local market development.
5. Participate in setting annual and monthly sales targets, communicate them to the team, and implement actions to achieve them.
6. Stay informed about the local market and competitive landscape, including luxury market trends.
7. Continuously motivate and coach sales staff to meet assigned sales and productivity targets, recognizing top performers.
8. Lead by example in sales leadership by actively engaging on the sales floor.
9. Ensure employees have comprehensive product knowledge to enhance cross-selling across different categories.
10. Coach, develop, motivate, and inspire the team by fostering team spirit and conducting regular meetings.
11. Set individual goals for team members and assist them in achieving these goals through mid-term and annual evaluations.
12. Develop development plans for sales staff and management.
13. Provide qualitative and quantitative business reports daily, weekly, and monthly as required.
14. Manage store profit and loss, focusing on controllable expenses, sales plan, and operating profit.
15. Ensure the highest level of customer service and flawless sales ceremonies daily.
16. Assist sales staff in resolving after-sales service issues, such as returns, defective merchandise, and repairs.

1. Proven successful experience in a leadership role within the luxury sector.
2. Strong operational experience with the ability to translate strategies into operational plans.

1. Excellent interpersonal and communication skills, capable of building relationships at all organizational levels.
2. Proficiency in English with excellent verbal and written skills.

Proven successful experience in a leadership role within the luxury sector.

As an integral member of the Delvaux community, employees also become part of the larger Richemont family, which is committed to internal development, mobility, and offering diverse opportunities for personal and professional growth.

Delvaux fosters a culture of excellence and innovation, deeply rooted in its rich heritage. As part of the Richemont Group, the company emphasizes internal development and offers a wealth of opportunities for career advancement and personal growth.