Delvaux Assistant Store Manager

Delvaux, established in 1829 in Brussels, is the world's oldest luxury leather goods maison. Known as a pioneer in handbags, Delvaux registered the first leather handbag design in 1908. With a rich archive of over 3,000 designs, Delvaux is renowned for iconic creations such as the 'Brillant' (1958), 'Tempête' (1967), 'Pin' (1972), 'Cool Box' (2018), and 'Lingot' (2022). Holding a royal warrant since 1883, Delvaux celebrates Belgian culture and values through its creations. The maison seeks talented individuals who are flexible to change, enjoy teamwork, and strive for excellence.

1. Support the Store Manager in ensuring smooth boutique operations and business development.
2. Act as a brand ambassador to engage with domestic and international customers, enhancing loyalty to Delvaux.
3. Continuously improve service quality and foster a welcoming culture for all customers.
4. Gain a deep understanding of the maison's vision and service steps to provide optimal customer advice.
5. Increase sales and achieve set targets.
6. Provide feedback on sales, CRM, and KPIs to the Store Manager and office members.
7. Manage and optimize inventory levels.
8. Maintain in-store visual merchandising according to Delvaux standards.
9. Support the achievement of boutique and team member goals.
10. Take initiative in planning and executing all events and projects in the boutique.
11. Assist in the development and growth of team members.
12. Ensure all operations are correctly executed in collaboration with the Store Manager.
13. Understand and enforce Richemont Group, maison, and boutique policies and guidelines.

1. Over 5 years of successful experience in luxury goods sales.
2. Preference for teamwork, curiosity, and commitment to results.
3. Excellent interpersonal and communication skills with the ability to build trust at all organizational levels.
4. Proven skills and track record in delivering excellent customer service.
5. Interest and deep knowledge of the luxury market.
6. Spirit of hospitality and high ambition.
7. Experience in management or as a team leader is a plus.

Over 5 years of successful experience in luxury goods sales. Experience in management or as a team leader is a plus.