Coach Sales and Service Field Trainer

New York • USA

Friday, February 13, 2026

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. portfolio, which includes other iconic brands. As an employer, Coach is committed to fostering a culture of innovation and collaboration, offering employees opportunities for professional growth and development within a dynamic and inclusive environment.

1. Develop and deliver comprehensive training programs for sales and service teams across the Eastern region.
2. Evaluate training effectiveness and implement improvements to enhance team performance.
3. Collaborate with regional sales managers to identify training needs and tailor programs accordingly.
4. Maintain up-to-date knowledge of industry trends and integrate them into training materials.
5. Support the onboarding process for new sales and service staff, ensuring a seamless integration into the company culture.

1. Bachelor's degree in Business, Marketing, or a related field.
2. Proven experience in sales training and development, preferably within the luxury retail sector.
3. Strong understanding of sales processes and customer service excellence.

1. Exceptional communication and presentation skills.
2. Ability to motivate and inspire sales teams.
3. Proficiency in training software and tools.
4. Strong analytical and problem-solving abilities.

A minimum of 5 years of experience in sales training and management, with a focus on luxury retail.

Bachelor's degree in Business, Marketing, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on a culture that values diversity, creativity, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of excellence. The company supports a work environment where individuals can thrive professionally and personally.