Coach Sales and Service Field Trainer

New York • USA

Friday, February 13, 2026

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation. The company values its employees and invests in their professional growth and development.

1. Develop and implement training programs for sales and service teams across the western region.
2. Evaluate and enhance the effectiveness of training initiatives to ensure alignment with business objectives.
3. Collaborate with regional sales managers to identify training needs and tailor programs accordingly.
4. Facilitate workshops and seminars to improve sales techniques and customer service skills.
5. Monitor and report on training outcomes and provide feedback to senior management.

1. Bachelor's degree in Business, Marketing, or a related field.
2. Proven experience in sales training and development within the luxury retail sector.
3. Strong understanding of sales processes and customer service excellence.

1. Exceptional communication and presentation skills.
2. Ability to design and deliver engaging training content.
3. Proficiency in using training software and tools.
4. Strong analytical skills to assess training effectiveness.
5. Ability to travel extensively within the western region.

A minimum of 5 years of experience in sales training and management, preferably within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach prides itself on a culture of innovation and inclusivity, where employees are encouraged to bring their authentic selves to work. The company supports a collaborative environment that values diversity and fosters professional growth.