Coach Sales and Service Field Trainer Manager

New York • USA

Friday, February 13, 2026

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a New York-based house of modern luxury lifestyle brands. Coach is renowned for its commitment to craftsmanship and innovative design, offering a wide range of products that include handbags, footwear, apparel, and accessories. As an employer, Coach is dedicated to fostering a diverse and inclusive workplace where creativity and collaboration are highly valued.

1. Develop and implement training programs for sales and service teams in the field.
2. Evaluate and enhance the effectiveness of training initiatives to ensure alignment with company goals.
3. Collaborate with sales management to identify training needs and opportunities for team development.
4. Facilitate workshops and training sessions to improve sales techniques and customer service skills.
5. Monitor and report on the progress of training programs and their impact on sales performance.

1. Proven experience in sales training and development.
2. Strong understanding of sales processes and customer service principles.
3. Excellent communication and presentation skills.
4. Ability to work collaboratively with cross-functional teams.

1. Training program development
2. Sales process knowledge
3. Customer service expertise
4. Strong communication
5. Presentation skills

A minimum of 5 years in sales training or a related field, preferably within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a dynamic and inclusive culture that encourages innovation and collaboration. The company values diversity and is committed to creating an environment where all employees can thrive and contribute to the brand's success.