Coach Lead Supervisor

Vancouver • Canada

Monday, January 26, 2026

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. Coach is celebrated for its commitment to craftsmanship, innovation, and the embodiment of a modern American style. As an employer, Coach fosters an environment that encourages creativity, diversity, and professional growth.

1. Oversee daily retail operations to ensure exceptional customer service and sales performance.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver a premium customer experience.
3. Implement and monitor visual merchandising standards to align with brand guidelines.
4. Develop and execute strategic sales initiatives to enhance store profitability.
5. Provide training and development opportunities for team members to enhance their skills and career progression.

1. Proven experience in a supervisory role within the retail or luxury fashion industry.
2. Strong leadership abilities with a focus on team development.
3. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Sales and customer service expertise
3. Strategic planning and execution
4. Visual merchandising
5. Training and development

A minimum of 3-5 years in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach promotes a dynamic and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their unique perspectives and ideas to the table, fostering an environment of innovation and continuous improvement.