Coach Lead Supervisor

Uncasville • USA

Thursday, October 30, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is renowned for its commitment to fostering a diverse and inclusive work environment, encouraging creativity, and nurturing talent across all levels.

1. Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
2. Execute and oversee daily store operations, ensuring compliance with company policies and procedures.
3. Develop and implement strategic sales plans to enhance store performance.
4. Train and mentor staff to enhance product knowledge and selling skills.
5. Analyze sales data to identify trends and opportunities for growth.
6. Maintain visual merchandising standards to align with brand guidelines.
7. Foster a positive and engaging work environment that promotes teamwork and collaboration.

1. Proven experience in a supervisory or managerial role within the retail sector.
2. Strong understanding of luxury retail and customer service excellence.
3. Ability to analyze sales data and develop strategies to improve performance.

1. Leadership and team management
2. Sales and customer service expertise
3. Analytical and strategic thinking
4. Excellent communication and interpersonal skills
5. Proficiency in retail management software

Minimum of 3 years in a supervisory or managerial position in retail, preferably within the luxury sector.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on a culture that values diversity, creativity, and innovation. Employees are encouraged to express their unique perspectives and contribute to a collaborative and dynamic work environment.