Coach Lead Supervisor

New York • USA

Tuesday, February 17, 2026

Coach, a renowned brand within the tapestry of luxury fashion, is celebrated for its commitment to craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the expansive resources and global reach of a leading New York-based house of modern luxury accessories and lifestyle brands. The company is dedicated to fostering a diverse and inclusive workplace, where creativity and collaboration are at the forefront.

1. Oversee daily operations within the concession to ensure efficiency and effectiveness.
2. Drive sales performance through strategic planning and execution.
3. Cultivate and maintain strong relationships with clients to enhance brand loyalty.
4. Lead, mentor, and develop a team of sales associates to achieve individual and team goals.
5. Implement visual merchandising standards to align with brand guidelines.
6. Analyze sales reports and data to identify trends and opportunities for growth.
7. Coordinate with Macy's management to optimize store performance and brand presence.

1. Proven experience in a supervisory role within the retail or luxury fashion industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and motivate a team to achieve sales targets.

1. Exceptional leadership and team management skills.
2. Proficiency in analyzing sales data and generating actionable insights.
3. Excellent communication and interpersonal skills.
4. Strong organizational and multitasking abilities.

A minimum of 3 years in a supervisory capacity within the retail or luxury fashion sector is required.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a dynamic and inclusive environment where innovation and creativity are encouraged. The brand values diversity and is committed to providing opportunities for professional growth and development. The workplace culture is collaborative, with a focus on achieving excellence and maintaining the highest standards of customer service.