Coach Lead Supervisor

New York • USA

Sunday, November 2, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. family, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment that fosters creativity and growth within the luxury retail sector.

1. Oversee daily retail operations to ensure exceptional customer service and sales performance.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver outstanding customer experiences.
3. Implement and monitor store merchandising standards to align with brand guidelines.
4. Analyze sales data to identify trends and opportunities for improvement.
5. Coordinate with the management team to develop and execute strategic sales initiatives.
6. Ensure compliance with company policies and procedures, including inventory management and loss prevention.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in using retail management software and sales analytics tools.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Merchandising and visual presentation
5. Effective communication

Minimum of 3 years in a supervisory position within the retail sector, with a focus on luxury or high-end brands.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters an inclusive and collaborative culture that encourages innovation and creativity. Employees are valued for their unique perspectives and contributions, and the company is committed to sustainability and community engagement.