Coach Lead Supervisor

Buffalo • USA

Thursday, February 12, 2026

Coach, a prominent name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment that fosters creativity and growth. The brand is committed to nurturing talent and providing opportunities for professional advancement within the global luxury market.

1. Lead and motivate a team of retail associates to achieve sales targets and deliver exceptional customer service.
2. Develop and implement strategic sales plans to enhance brand visibility and market penetration.
3. Ensure compliance with company policies and procedures, maintaining operational excellence.
4. Foster a positive and inclusive work environment that encourages team collaboration and individual growth.
5. Analyze sales data to identify trends and opportunities for improvement.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong leadership skills with the ability to inspire and guide a team.
3. Excellent communication and interpersonal skills.
4. Ability to analyze sales data and develop actionable strategies.

1. Leadership and team management
2. Sales strategy development
3. Customer service excellence
4. Data analysis and interpretation
5. Effective communication

A minimum of 3-5 years of experience in retail management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Competitive salary with performance-based incentives, comprehensive health benefits, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on a culture of innovation and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The company values diversity and fosters an environment where all team members can thrive and grow professionally.