Coach General Manager

Toronto • Canada

Sunday, June 1, 2025

Coach, a renowned leader in luxury fashion, is part of the Tapestry, Inc. family, a global house of brands that embraces the exploration of individuality. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation are at the forefront. The brand is celebrated for its craftsmanship and New York style, offering a dynamic workplace for those passionate about fashion and retail.

1. Oversee all aspects of store operations, ensuring alignment with brand standards and objectives.
2. Lead and mentor a team to deliver exceptional customer service and achieve sales targets.
3. Implement loss prevention strategies to safeguard company assets.
4. Act as a brand ambassador, promoting the Coach image and values.
5. Coordinate merchandising efforts to optimize product presentation and inventory management.
6. Develop and execute marketing initiatives to drive store traffic and enhance customer engagement.

1. Proven experience in retail management, preferably within the luxury sector.
2. Strong leadership and team development skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in retail operations and merchandising strategies.

1. Leadership and team management
2. Customer service excellence
3. Strategic planning and execution
4. Merchandising and inventory management
5. Loss prevention techniques

A minimum of 5 years in a retail management role, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a collaborative and innovative culture, encouraging employees to express their individuality while working towards common goals. The company values diversity and inclusion, creating an environment where all voices are heard and respected.