Coach Cashier

Coach is a global American luxury fashion house known for its leather goods and ready-to-wear collections, and is part of the Tapestry portfolio of brands. With roots in New York and a focus on craftsmanship, Coach emphasizes creativity, accessible luxury and inclusive customer experiences across its global retail network.

1. Deliver exceptional customer service at the cash wrap: greet customers, operate POS accurately, execute email/name capture where permitted, and close transactions with a strong brand impression.
2. Support sales through suggestive selling, gift card promotion, and timely communication with sales team and management regarding customer needs and stock availability.
3. Receive, scan and process incoming shipments and transfers; verify carton and store information and notify management of discrepancies.
4. Manage back-of-house inventory: organize stockroom, replenish sales floor, conduct cycle counts and participate in scheduled physical inventories.
5. Execute visual merchandising and housekeeping standards on the sales floor; react to sell-through and adjust product presentation and allocation as directed.
6. Adhere to company loss prevention procedures and maintain cash/POS media in compliance with Coach policies.

1. 1–3 years of retail experience (cashiering, stockroom or sales), preferably in a luxury retail environment.
2. High school diploma or equivalent required; college degree preferred.
3. Ability to work a flexible schedule including nights, weekends, holidays and peak retail events.
4. Physical ability to perform fast-paced retail work, including frequent lifting (up to 25 lbs) and occasional lifting of cartons up to 50 lbs, bending, kneeling and climbing.
5. Legal authorization to work in the U.S. and ability to comply with company scheduling and availability expectations.

1. Customer service
2. Cash register systems
3. Mobile POS
4. iPad
5. Laptop
6. Walkie talkie
7. Internet
8. Inventory management
9. Visual merchandising
10. Loss prevention procedures
11. Suggestive selling and gift card promotion

1–3 years of prior retail experience with hands-on cashier and stockroom responsibilities; experience in luxury or premium retail preferred.

High school diploma or equivalent; college degree preferred.

Health benefits (medical, dental, vision), life insurance and disability insurance; eligibility for 401(k) savings plan; paid time off for wellness and vacation; employee discounts and incentive compensation.

Coach operates within the Tapestry group and combines New York heritage with a contemporary creative vision. The brand emphasizes inclusivity, collaboration and a customer-centric retail culture, valuing creativity, adaptability and a results-driven mindset among store teams.