Christian Dior VIP Client Manager

Manama • Bahrain

Wednesday, March 12, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Christian Dior offers a dynamic environment where creativity and craftsmanship are celebrated, providing employees with the opportunity to contribute to the legacy of a brand that defines elegance and sophistication.

1. Recruit new clients outside of the boutique clientele to enhance the quality of the database by engaging with local business entities such as banks and government organizations.
2. Develop new business opportunities with Bahrain's royal families through their assistants or business representatives.
3. Maintain constant communication with the PR team to stay informed about events and meet influential individuals.
4. Reactivate inactive clients to expand the existing database.
5. Collaborate with the Boutique Manager to track each client's development along the client development path.
6. Conduct a minimum of 10 one-to-one meetings per week with local clients, either inside or outside the boutique.
7. Oversee and attend team members' qualitative one-to-one meetings to enhance cross-selling across boutique departments and provide sales coaching.
8. Increase client loyalty across all departments by working with Department Managers and Sales Associates, following up on one-to-one meeting results and transactions generated.
9. Grow and upgrade clientele within the VIC, VVIC, and Elite categories by proposing local activities to boost customer loyalty and purchases.
10. Exhibit exceptional product knowledge across all departments and share expertise with the Boutique Team through product and sales training.
11. Achieve and surpass individual sales targets, focusing on specific departments as required.
12. Serve as a role model for new starters and sales consultants, embodying Christian Dior values.

1. Minimum 5 years of experience in luxury retail or a related field.

1. Excellent communication and negotiation skills
2. Customer service expertise in luxury retail
3. Positive and enthusiastic attitude
4. Professional appearance
5. Teamwork capabilities
6. Achievement-oriented mindset
7. Flexibility and punctuality
8. Proficiency in Arabic is advantageous

Minimum 5 years of experience in luxury retail or a related field is required.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a vibrant work environment.

Christian Dior Couture fosters a culture of excellence, creativity, and innovation. Employees are encouraged to embody the brand's values, contributing to a collaborative and inspiring workplace where luxury and tradition meet modernity.