Christian Dior Training Manager

Toronto • Canada

Wednesday, January 15, 2025

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods sector, is renowned for its timeless elegance and innovative designs. As part of the esteemed LVMH conglomerate, Dior offers unparalleled opportunities for professional growth and development within the luxury fashion industry.

1. Develop and facilitate training programs in the retail network, encompassing brand culture, product knowledge, selling ceremony, client development, and employee induction.
2. Evaluate training and development needs of the retail network continuously and provide regular follow-up to retail teams and corporate departments.
3. Revise or create new training programs in collaboration with the training team based on business needs.
4. Partner with regional, merchandising, visual, events, CRM, and PR teams to develop product training on a seasonal basis.
5. Track productivity reporting process and collaborate with regional leadership to coach and manage underperforming associates.
6. Oversee orientation for new employees and store openings.
7. Provide floor support and spot coaching as needed when traveling throughout the retail network.
8. Deliver training recaps to training and retail leadership teams.
9. Communicate with retail leadership to evaluate the training level of all employees trained.
10. Coordinate and manage the training calendar in support of seasonal launches, events, and new store openings.
11. Adjust priorities and manage time to effectively support business needs.
12. Track the effectiveness of training programs and provide regular follow-up to sustain improvements.

1. Minimum 5 years of training experience, preferably in a luxury or specialty retail environment.
2. Strong passion and awareness for the luxury fashion industry.
3. Ability to develop a strong understanding of the Dior brand image.
4. Ability to develop interactive, creative, and comprehensive training programs in various areas.
5. Ability to communicate clearly and concisely at all levels of the organization.

1. Active listening and effective communication skills.
2. Strong computer presentation skills with emphasis on PowerPoint and Excel.
3. Ability to follow company policies and procedures.
4. Flexibility to work a full-time schedule including nights, weekends, and holidays.
5. Willingness to travel frequently.

Minimum 5 years of training experience in a luxury or specialty retail environment.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Christian Dior Couture fosters a culture of innovation, creativity, and excellence, encouraging employees to push the boundaries of luxury fashion. The company values diversity and inclusivity, providing a supportive and dynamic work environment where talent can thrive.