Christian Dior Store Operations Manager

Saint-Tropez • France

Monday, May 5, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the LVMH group, Dior offers unparalleled opportunities for career growth and development within a global network of luxury brands. The company is committed to fostering a dynamic and inclusive work environment where creativity and innovation thrive.

1. Manage inventory and logistics, ensuring efficient stock handling and logistics operations.
2. Supervise and organize the team for all incoming and outgoing merchandise flows, including reception, order tracking, ticketing, transfers, and shipments.
3. Ensure adherence to storage rules, stock procedures, and best practices to enhance loss prevention.
4. Organize stock management, including weekly counts and annual inventory.
5. Oversee all Standard Operational Procedures (SOP) related to store operations, including implementation and updates.
6. Train staff on policies and processes.
7. Supervise after-sales service requests, manage customer correspondence, and ensure administrative follow-up.
8. Review after-sales reports and implement action plans as necessary.
9. Oversee cash operations and expense control.
10. Act as the reference for all back-office tools, ensuring staff training and correct usage.
11. Support the digital coordinator in deploying special retail projects.
12. Supervise supply needs, including uniforms and consumables.
13. Oversee store maintenance and upkeep.

1. Minimum of seven years of relevant experience, with at least four years in a supervisory role within the retail sector.
2. Strong attention to detail and a logical, control-oriented mindset.
3. Ability to work under pressure with a proactive and motivated attitude.

1. Inventory management
2. Team leadership
3. Process implementation
4. Customer service excellence
5. Financial oversight
6. Back-office tool proficiency
7. Project management

A minimum of five years of experience is required, with a focus on retail operations and team supervision.

Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Christian Dior Couture embodies a culture of excellence, creativity, and innovation. The company values exemplary behavior and dedication to the brand's heritage, fostering an environment where employees are encouraged to embody the Maison's values in their daily work.