Christian Dior Store Manager

Manchester • UK

Monday, March 17, 2025

Christian Dior Couture, a distinguished entity within the LVMH Group, is renowned for its commitment to luxury and elegance. The brand offers not just exquisite fashion but an invitation to be part of its storied heritage. As an employer, Christian Dior Couture seeks individuals who share a passion for luxury and a dedication to the brand's values, fostering a dynamic and inclusive work environment.

1. Oversee and enhance store sales performance and customer service.
2. Optimize space and stock usage to maximize sales and minimize resource wastage.
3. Ensure effective merchandise display using promotional materials to meet current demand.
4. Lead client recruitment and foster client loyalty through CRM activities.
5. Achieve boutique capture rate and mystery shopper result targets.
6. Manage customer interactions and resolve issues.
7. Monitor competitor activity and communicate insights to the team.
8. Maintain comprehensive knowledge of back-office functions and boutique analytics.
9. Ensure boutique maintains appropriate stock levels and provide feedback for replenishment.
10. Control stock loss within budget and conduct effective stock audits.
11. Adhere to company security procedures and report suspected thefts.
12. Participate in recruitment, training, evaluation, and development of staff.
13. Conduct performance appraisals and identify employees for development.
14. Communicate effectively to develop a stable team and succession plan.
15. Hold morning briefings and motivate the team to achieve objectives.
16. Ensure adherence to health and safety policies for staff and customers.
17. Maintain high standards of housekeeping and retail presentation.
18. Participate in stock takes outside normal working hours.
19. Comply with company and department store policies and procedures.
20. Act as a Dior Ambassador with impeccable grooming and adherence to brand standards.

1. Previous management experience in luxury retail.
2. Strong expertise in ladies and men's ready-to-wear fashion.
3. Excellent communication and relationship-building skills.
4. Outstanding customer service orientation and commercial creativity.
5. Passion for Christian Dior and its collections.
6. Strong knowledge of fashion and trends.
7. Fluency in a second language is preferred.

1. Leadership and team management
2. Sales and customer service
3. Merchandising and stock management
4. Analytical and problem-solving
5. Communication and interpersonal
6. Fashion trend awareness
7. Security and loss prevention

Minimum of 10 years in luxury retail management.

Comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Christian Dior Couture fosters a culture of passion, creativity, and excellence. Employees are encouraged to express their individuality while upholding the brand's prestigious heritage. The work environment is dynamic and inclusive, promoting collaboration and innovation.