Christian Dior Store Manager

Istanbul • Turkey

Wednesday, July 2, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the renowned LVMH conglomerate. As an employer, Dior offers a dynamic and sophisticated work environment, dedicated to excellence and innovation in fashion and leather goods. The brand is committed to fostering talent and providing opportunities for professional growth within its global network.

1. Lead, motivate, and manage the store team to achieve sales goals and operational excellence.
2. Recruit, train, and develop high-performing team members.
3. Conduct regular performance reviews and provide coaching and feedback.
4. Ensure the delivery of a world-class customer experience aligned with luxury service standards.
5. Build and maintain long-term relationships with clients through CRM and clienteling strategies.
6. Resolve customer concerns with professionalism and discretion.
7. Drive sales performance by setting and monitoring KPIs.
8. Analyze business reports to identify trends and opportunities for growth.
9. Collaborate with marketing and visual teams to execute seasonal campaigns and events.
10. Oversee all daily store operations, including inventory control, cash management, and compliance.
11. Ensure adherence to company policies and visual merchandising guidelines.
12. Maintain store presentation and cleanliness to the highest luxury standards.

1. Bachelor’s Degree is required; MBA is an asset.
2. Minimum of 8-10 years of experience in a retail management role, preferably in luxury or premium retail.
3. Proven track record of achieving sales targets and delivering exceptional customer service.
4. Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
5. Proficient in retail business systems (POS, CRM, inventory management).
6. Previous airport store management experience is an asset.

1. Excellent command of spoken and written English.
2. Strong leadership and team management capabilities.
3. Exceptional customer service and clienteling skills.
4. Analytical skills to interpret business reports and identify growth opportunities.
5. Proficiency in retail business systems, including POS and CRM.
6. Ability to maintain high standards of store presentation and cleanliness.

A minimum of 8-10 years of experience in a retail management role, with a proven track record in luxury or premium retail environments.

Bachelor’s Degree is required; MBA is an asset.

Comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Dior fosters a culture of creativity, innovation, and excellence. The workplace environment is dynamic and collaborative, encouraging employees to contribute to the brand's legacy of luxury and sophistication. The company values diversity and inclusion, promoting a respectful and supportive atmosphere for all team members.