Christian Dior Sales Supervisor

Honolulu • USA

Thursday, February 20, 2025

Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods sector, is renowned for its unparalleled craftsmanship and innovative designs. As part of the esteemed LVMH group, Christian Dior Couture offers a dynamic environment that fosters creativity and excellence, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.

1. Assist in the day-to-day management of the boutique alongside the Boutique Manager and/or Assistant Manager.
2. Achieve sales goals for specific product categories while minimizing stock losses.
3. Demonstrate comprehensive product and range knowledge.
4. Participate in staffing, scheduling, merchandising, and inventory management.
5. Supervise, coach, and motivate team members to enhance performance.
6. Maximize sales and measure sales performance and conversion rates daily.
7. Provide and inspire outstanding customer service.
8. Assign and monitor sales goals for Sales Associates.
9. Develop clientele and manage customer relationships.
10. Prepare merchandise displays and presentations, applying merchandising concepts and guidelines.
11. Train, coach, develop, and manage sales associates in selling skills.
12. Conduct and participate in regular store meetings to discuss performance, sales training, product knowledge, and merchandising.
13. Facilitate communication between management and associates.
14. Coordinate sales promotion activities, including seasonal sales, trunk shows, and contests.
15. Train team on optimizing Capture Rate and After Sale to develop personal customer database.
16. Oversee and participate in department inventories and monitor proper pricing of merchandise.
17. Ensure compliance with company policies and standards, including security and record-keeping procedures.
18. Solve problems affecting the department’s service, efficiency, and productivity.
19. Lock and secure the store, ensuring compliance with all security procedures.

1. 4+ years of retail experience, preferably with at least 1 year in management within a luxury product setting.
2. Strong knowledge of the luxury industry with a fashion sensitivity consistent with the brand.
3. Demonstrated initiative and commercial creativity.

1. Ability to develop and train associates and build relationships.
2. Outstanding customer service skills.
3. Effective management of sales staff toward achieving sales and clienteling objectives.
4. Efficient boutique operations management, including attendance, merchandising, and housekeeping standards.
5. Effective merchandising skills.
6. Ability to maintain consistent standards for the workforce.
7. Time management and priority adjustment in a fast-paced environment.
8. Clear and concise communication skills.
9. Proficiency in operating necessary equipment, including POS systems and office equipment.

Minimum of 3 years in a retail environment, with at least 1 year in a management role within a luxury product setting.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career advancement within the luxury fashion industry.

Christian Dior Couture fosters a culture of innovation, elegance, and excellence, where employees are encouraged to bring their unique talents to the forefront. The company values creativity and dedication, providing a supportive environment for professional growth and development.