Christian Dior Sales Supervisor

Honolulu USA

Monday, February 3, 2025

Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, a global leader in high-quality products. Renowned for its exquisite craftsmanship and innovative designs, Christian Dior offers a dynamic and inspiring work environment that fosters creativity and excellence. As an employer, the brand is committed to nurturing talent and providing opportunities for professional growth within the expansive network of LVMH.

1. Assist in managing the boutique's daily operations and achieving sales goals for specific product categories.
2. Ensure exceptional customer service in alignment with Christian Dior's standards.
3. Meet sales targets and minimize stock losses.
4. Demonstrate comprehensive product and range knowledge.
5. Participate in staffing, scheduling, merchandising, and inventory management.
6. Supervise, coach, and motivate team members.
7. Maximize sales performance and conversion rates daily.
8. Inspire outstanding service to customers and develop clientele.
9. Prepare merchandise displays and presentations using independent judgment.
10. Train, coach, and manage sales associates in selling skills.
11. Conduct regular store meetings to discuss performance, sales training, and product knowledge.
12. Facilitate communication between management and associates.
13. Coordinate sales promotion activities, including seasonal sales and trunk shows.
14. Train the team on optimizing Capture Rate and After Sale to develop personal customer databases.
15. Oversee and participate in department inventories and monitor proper pricing of merchandise.
16. Ensure compliance with company policies and standards, including security and record-keeping procedures.
17. Solve problems affecting department service, efficiency, and productivity.
18. Lock and secure the store, overseeing compliance with all security procedures.

1. 4+ years of retail experience, with at least 1 year in management within a luxury product setting.
2. Strong knowledge of the luxury industry and fashion sensitivity consistent with the brand.
3. Demonstrated initiative and commercial creativity.
4. Ability to maintain presence on the selling floor for extended periods.
5. Strong interpersonal, communication, organization, and follow-through skills.

1. Ability to develop and train associates and build relationships.
2. Outstanding customer service skills.
3. Effective management of sales staff toward achieving sales and clienteling objectives.
4. Efficient boutique operations management, including attendance, merchandising, and housekeeping standards.
5. Effective merchandising skills.
6. Ability to maintain consistent standards for the workforce.
7. Time management and prioritization in a fast-paced environment.
8. Clear and concise communication skills.
9. Proficiency in operating necessary equipment, including POS systems and office equipment.

A minimum of 3 years of experience in retail, preferably with management experience in a luxury setting.

Competitive hourly wage ranging from $24 to $27 USD.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the LVMH group.

Christian Dior Couture fosters an environment of elegance and innovation, where creativity is celebrated, and excellence is pursued. The brand values diversity and inclusivity, promoting a culture where every team member is encouraged to contribute their unique perspectives and talents. Employees are part of a global network that emphasizes collaboration, learning, and growth.