Christian Dior Sales Supervisor

Aspen • USA

Monday, January 6, 2025

Christian Dior Couture, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Christian Dior offers an enriching environment where creativity and luxury intersect, providing employees with opportunities to thrive in a dynamic and prestigious setting.

1. Increase sales and measure sales performance and conversion rates daily.
2. Provide and inspire outstanding service to customers.
3. Assist in assigning and monitoring sales goals of Sales Associates.
4. Responsible for clientele development.
5. Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
6. Train, coach, develop, and lead sales associates in selling skills.
7. Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
8. Facilitate proper communication between management and associates.
9. Participate in the coordination of sales promotion activities, including seasonal sales, trunk shows, and contests.
10. Train the team on optimizing Capture Rate and After Sale to develop personal customer database.

1. At least 4+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
2. Sense of initiative and commercial creativity with fashion sensitivity.
3. Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
4. Ability to maintain presence on selling floor for long periods as needed.
5. Strong interpersonal, communication, organization and follow-through skills.

1. Develop and train associates, build relationships, utilize skills of associates most appropriately.
2. Provide outstanding customer service.
3. Effectively manage sales staff toward achievement of sales and clientele objectives.
4. Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
5. Merchandize effectively.
6. Maintain a fair, consistent set of standards as they apply to workforce.
7. Adjust priorities and manage time wisely in a fast-paced environment.
8. Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates.
9. Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.

A minimum of 4 years in retail, with at least 1 year in a management role within a luxury product setting.

Christian Dior Couture offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the luxury fashion sector.

Christian Dior Couture fosters a culture of elegance, creativity, and excellence. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and sophistication. The workplace environment is dynamic and collaborative, supporting both personal and professional growth.