Christian Dior Sales Consultant

Manchester UK

Wednesday, January 29, 2025

Christian Dior Couture, a distinguished name in the realm of luxury fashion, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Christian Dior Couture offers a unique opportunity to be part of a legacy that combines heritage with a passion for luxury, inviting employees to become integral members of the Dior family.

1. Greet, serve, and advise customers, ensuring the highest standard of customer service at all times.
2. Develop customer loyalty by building relationships through a personalized shopping approach.
3. Demonstrate comprehensive product knowledge across all categories and stay informed about current advertising, marketing campaigns, new launches, and promotions.
4. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
5. Effectively handle customer complaints, liaising with the line manager when necessary.
6. Maintain awareness of sales targets and department performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in maintaining the highest standards of housekeeping and display within the boutique.
9. Familiarize with selling systems, cash, credit, and exchange procedures.
10. Take necessary actions to maximize security and prevent theft of products.
11. Ensure the department operates in accordance with company administration systems and procedures to minimize losses.
12. Participate in team meetings and contribute positively.
13. Perform additional duties as directed by the management team.

1. Previous experience within luxury fashion.
2. Excellent communication and relationship-building skills.
3. An existing client book (preferred).
4. A passion for Christian Dior and its collections.
5. Strong knowledge of fashion and trends.

1. Customer service excellence.
2. Relationship building.
3. Product knowledge.
4. Sales acumen.
5. Problem-solving abilities.

Minimum of 3 years of experience in luxury fashion sales.

The role offers the opportunity to work within a prestigious luxury fashion house, with the potential for career development and growth within the company.

Christian Dior Couture fosters a culture of passion and dedication, where employees are encouraged to embody the spirit of the brand. The workplace environment is one of elegance and sophistication, reflecting the values of the House of Dior.