Christian Dior Sales Consultant

London • UK

Wednesday, March 19, 2025

Christian Dior Couture, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its unparalleled luxury and heritage. As part of the esteemed LVMH conglomerate, the brand offers its clientele not just products, but an invitation to partake in the rich legacy and passion that defines Dior. Employees are expected to embody this enthusiasm and contribute to the brand's storied narrative.

1. Greet, serve, and advise customers, ensuring the highest standard of customer service at all times.
2. Develop customer loyalty through personalized, one-on-one interactions and a personal shopper approach.
3. Demonstrate comprehensive product knowledge across all categories, staying informed about current advertising, marketing campaigns, new launches, and promotions.
4. Introduce add-on sales and maximize sales potential in line with individual and departmental targets.
5. Effectively handle customer complaints, liaising with the line manager when necessary.
6. Stay informed about sales targets and department performance on a daily and weekly basis.
7. Adhere to stock management procedures.
8. Support the team in maintaining the highest standards of housekeeping and display within the department.
9. Be proficient with selling systems, cash, credit, and exchange procedures.
10. Ensure the highest standards of housekeeping and retail standards within the store.
11. Take necessary actions to maximize security and prevent product theft.
12. Ensure the department operates in accordance with company administration systems and procedures to minimize losses.
13. Participate in team meetings and contribute positively.
14. Perform additional duties as directed by the management team.

1. Previous experience within luxury fashion.
2. Excellent communication and relationship-building skills.
3. A passion for Christian Dior and its collections.
4. Strong knowledge of fashion and trends.

1. Exceptional customer service skills.
2. Ability to develop and maintain client relationships.
3. Proficiency in product knowledge and sales techniques.
4. Strong organizational and stock management skills.
5. Effective communication and problem-solving abilities.

A minimum of 3 years of experience in luxury fashion sales is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a prestigious global brand.

Christian Dior Couture fosters a culture of passion, heritage, and luxury. Employees are part of a family that values enthusiasm and dedication to the brand's legacy, encouraging personal and professional growth in a supportive and prestigious environment.