Christian Dior Sales Consultant

Bicester • UK

Thursday, January 2, 2025

Christian Dior Couture, part of the esteemed LVMH group, offers more than just a brand to its clientele; it extends an invitation to become part of its rich heritage and share in its passion for luxury. As an employer, Christian Dior seeks individuals who embody enthusiasm and a fervent desire to be part of the House of Dior, ensuring that employees are as passionate about the brand as its loyal customers.

1. Greet, serve, and advise customers, ensuring the highest standard of customer service at all times.
2. Develop customer loyalty by building relationships through a personalized shopping experience.
3. Demonstrate comprehensive product knowledge across all categories and maintain awareness of current advertising, marketing campaigns, and promotions.
4. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
5. Effectively handle customer complaints, liaising with the line manager when necessary.
6. Maintain knowledge of sales targets and boutique performance on a daily and weekly basis.
7. Adhere to all stock management procedures.
8. Support the team in maintaining the highest standards of housekeeping and display within the boutique.
9. Be conversant with selling systems, cash and credit, and exchange procedures.
10. Maximize security measures to prevent theft of products.
11. Ensure the department operates in accordance with company administration systems and procedures to minimize losses.
12. Participate in team meetings and contribute positively.
13. Perform additional duties as directed by the management team.

1. Previous experience within luxury fashion.
2. An existing client book and the ability to build long-term relationships with clients.
3. A passion for Christian Dior and its collections.

1. Excellent communication and relationship-building skills.
2. Strong knowledge of fashion and trends.
3. Fluency in a second language (preferred).

Minimum of 3 years of experience in luxury fashion.

Employees enjoy being part of a prestigious brand with opportunities for career advancement and professional development within the luxury fashion industry.

Christian Dior Couture fosters a culture of passion for luxury and heritage, encouraging employees to embody the brand's values and contribute to its legacy. The work environment is dynamic, with a focus on excellence and customer satisfaction.