Christian Dior Sales Associate

Toronto • Canada

Saturday, May 3, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and innovation in the luxury fashion industry. Renowned for its unparalleled craftsmanship and creative excellence, the Maison offers a dynamic environment where talent flourishes. As part of the LVMH Group, Christian Dior Couture is committed to fostering an inclusive and diverse workplace, providing equal opportunities and promoting sustainable growth and success.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Deliver exceptional client service, both in person and through electronic communication, fostering a welcoming and client-focused environment.
3. Develop and maintain a robust client book, engaging both local and international clients with strong product knowledge and storytelling.
4. Collaborate with the leadership team to resolve client issues effectively, ensuring business benefit.
5. Support boutique operations, including floor moves, merchandising, visual merchandising, and housekeeping.
6. Assist in locating merchandise across boutiques, processing charge-send sales, and managing individual stock assignments.
7. Participate in inventory and cycle counts, adhering to operating procedures to protect boutique assets.
8. Assist in packing or wrapping customer merchandise as needed.

1. Minimum of 3 years of retail sales and client service experience, preferably in luxury consumer goods.

1. Strong drive for business results with a passion for creativity, fashion, and the brand.
2. Excellent communication, organization, and follow-through skills to develop lasting client relationships.
3. Ability to provide outstanding customer service across various communication channels.
4. Proficiency in adjusting priorities and managing time effectively in a fast-paced environment.
5. Capability to operate necessary equipment, including phone systems, cash registers, and computers.

Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Christian Dior Couture offers a vibrant and inclusive work environment as part of the LVMH Group, providing opportunities for professional growth and engagement in employee-led communities focused on sustainability, diversity, and corporate social responsibility.

Christian Dior Couture is celebrated for its vibrant culture and dedication to excellence, creativity, and sustainability. As part of the LVMH Group, the Maison values diversity and inclusion, fostering a workplace where each talent is recognized and nurtured.