Christian Dior Sales Associate

New York • USA

Wednesday, January 22, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and innovation in the luxury fashion industry. Renowned for its exquisite craftsmanship and creative prowess, the Maison is committed to fostering sustainable growth and success. It provides a nurturing environment where talents can flourish, driven by passion, determination, and a commitment to excellence. As part of the LVMH Group, Christian Dior Couture values diversity and inclusivity, offering employees a sense of purpose and community engagement through initiatives in sustainability, diversity, equity, and corporate social responsibility.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Maintain a client-focused environment, offering exemplary service in person, over the phone, and through electronic communication.
3. Develop and manage a client book, cultivating relationships with local and international clients.
4. Demonstrate strong product knowledge and engage clients with the stories and details of the products.
5. Collaborate with leadership to resolve client issues effectively.
6. Support boutique operations, including floor moves, merchandising, and housekeeping.
7. Locate merchandise for clients and process charge-send sales according to company guidelines.
8. Manage individual stock assignments and participate in inventory counts.
9. Assist in packing or wrapping customer merchandise as needed.

1. Minimum 3 years of retail sales and client service experience, preferably in luxury consumer goods.
2. Strong drive for business results with a passion for creativity and fashion.
3. Ability to develop strong relationships through effective communication and organization.
4. Outstanding customer service skills across various communication channels.
5. Ability to adjust priorities and manage time in a fast-paced environment.
6. Willingness to work varied hours, including nights, weekends, and holidays.
7. Ability to operate necessary equipment, including phone systems and cash registers.
8. Physical ability to stand for extended periods and lift at least 30 lbs.

1. Exceptional client service and relationship-building skills.
2. Strong communication and organizational abilities.
3. Proficiency in operating retail equipment and systems.
4. Adaptability to fast-paced and evolving business trends.
5. Problem-solving skills in partnership with leadership.

Minimum 3 years of retail sales and client service experience, preferably within the luxury sector.

Salary range of $21-$24 per hour, plus bonus eligibility, dependent on skills and experience.

Comprehensive benefits including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discount program, paid time off, volunteer time off, holidays, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k with employer matching, and employee referral program.

Christian Dior Couture fosters a vibrant and inclusive culture where creativity and innovation are celebrated. As part of the LVMH Group, the Maison is committed to ethical practices, social responsibility, and environmental protection. Employees are encouraged to engage in communities that share values of sustainability, diversity, and corporate social responsibility, enriching both the organization and the broader community.