Christian Dior Sales Associate

Manhasset • USA

Sunday, February 2, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, stands as a beacon of French heritage and vibrant culture, renowned for its unique savoir-faire and creativity. The Maison, founded by the visionary Christian Dior in 1947, continues to embody the spirit of innovation and excellence. As part of the LVMH conglomerate, Christian Dior Couture is committed to fostering an inclusive environment where diverse talents are celebrated and empowered to shape the future of luxury fashion.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Maintain a client-focused environment, offering exemplary service in person, over the phone, and through electronic communication.
3. Develop and nurture a local and international client book, recruiting and cultivating top clients.
4. Demonstrate strong product expertise, engaging clients with detailed knowledge and stories of the products.
5. Collaborate with leadership to resolve client issues effectively, ensuring business benefits.
6. Support boutique operations, including floor moves, merchandising, and housekeeping.
7. Locate merchandise at other boutiques for clients and process charge-send sales according to company guidelines.
8. Manage individual stock assignments and participate in inventory counts to protect boutique assets.
9. Assist in packing or wrapping customers' merchandise as needed.

1. Minimum 3 years of retail sales and client service experience, preferably in luxury consumer goods.
2. Strong drive for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong relationships through communication, organization, and follow-through skills.
4. Outstanding customer service skills in person, over the phone, and through electronic communication.
5. Ability to read, count, and write to complete business and client documentation accurately.
6. Adaptability to manage time and priorities in a fast-paced environment.
7. Willingness to work varied hours, including nights, weekends, and holidays.
8. Ability to operate necessary equipment, including phone systems, cash registers, and computers.
9. Physical ability to stand for extended periods and handle merchandise and fixtures.

1. Exceptional client service and communication skills.
2. Proficiency in sales techniques and client relationship management.
3. Strong organizational and multitasking abilities.
4. Knowledge of luxury fashion and product expertise.
5. Problem-solving and conflict resolution skills.

Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Salary range of $22-$24 per hour, plus bonus eligibility, dependent on skills and experience.

Comprehensive benefits including medical, dental, vision, flexible spending accounts, short and long-term disability, employee discount program, paid time off, volunteer time off, holidays, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k with employer matching, and employee referral program.

Christian Dior Couture fosters a culture of sustainable growth and success, where talents are nurtured in a positive, authentic, and generous environment. The Maison values passion, determination, courage, and optimism, offering a workplace that encourages excellence and innovation. As part of the LVMH Group, the company is dedicated to inclusivity and creating communities with shared values that extend beyond the organization.