Christian Dior Sales Associate

Christian Dior Couture, a prestigious brand within the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovative designs. As a leader in the luxury fashion industry, Dior offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.

1. Achieve and exceed individual sales goals and key performance indicators, including individual sales volume, units per transaction, and average dollar per transaction.
2. Maintain a strong drive for results and a positive, team-oriented attitude.
3. Ensure a welcoming, client-focused environment by offering best-in-class service in person, over the phone, and through electronic communication.
4. Develop a local and international client book and recruit top clients.
5. Demonstrate strong product expertise and engage clients with product details and stories.
6. Collaborate with the leadership team to resolve client issues effectively.
7. Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
8. Locate merchandise at other boutiques for clients and process charge-send sales according to company guidelines.
9. Organize stock on the floor and in the back of the house, and participate in inventory and cycle counts.
10. Assist in packing or wrapping customers’ merchandise when necessary.

1. At least 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
2. Strong drive for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong and lasting relationships through excellent communication, organization, and follow-through skills.
4. Outstanding customer service skills, including in person, over the phone, and through electronic communication.
5. Ability to read, count, and write to complete business and client-related documentation accurately.
6. Ability to adjust priorities and manage time in a fast-paced environment.
7. Willingness to work varied hours/days, including nights, weekends, and holidays.
8. Ability to operate necessary equipment, including phone systems, cash registers, and computers.
9. Physical ability to stand for extended periods, move and handle boxes of merchandise, and lift at least 30 lbs.
10. Willingness to adhere to all company policies, procedures, regulations, and standards.

1. Strong communication and interpersonal skills
2. Excellent organizational abilities
3. Proficiency in client relationship management
4. Adaptability to fast-paced environments
5. Proficient in operating retail equipment

Minimum of 3 years in retail sales and client service, preferably within the luxury sector.

Christian Dior Couture fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and passion for fashion. The brand values collaboration and offers opportunities for professional growth within a prestigious and dynamic environment.