Christian Dior Sales Associate

Los Angeles • USA

Tuesday, March 25, 2025

Christian Dior Couture, a distinguished member of the LVMH Group, is renowned for its rich French heritage and vibrant culture. The Maison is celebrated for its unique savoir-faire and creativity, empowering its artisans to craft extraordinary creations. As part of LVMH, Christian Dior Couture is committed to sustainable growth and success, fostering a positive and inclusive environment where talent can flourish. The company values diversity and strives to create a workplace that offers a sense of purpose and community, engaging employees in initiatives such as Sustainability, Diversity, Equity, and Inclusion.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Maintain a positive, team-oriented attitude and a strong drive for results.
3. Ensure a welcoming, client-focused environment by providing exceptional service in person, over the phone, and through electronic communication.
4. Develop and maintain a local and international client book, recruiting and nurturing top clients.
5. Demonstrate strong product expertise and engage clients with detailed product stories.
6. Collaborate with the leadership team to resolve client issues effectively.
7. Support boutique operations, including floor moves, merchandising, and housekeeping.
8. Locate merchandise for clients and process charge-send sales according to company guidelines.
9. Manage individual stock assignments and participate in inventory counts.
10. Assist in packing or wrapping merchandise as needed.

1. Minimum of 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

1. Strong drive for business results with a passion for creativity and fashion.
2. Ability to develop strong and lasting relationships through effective communication and organization.
3. Outstanding customer service skills across various communication channels.
4. Proficiency in reading, counting, and writing to complete business and client documentation accurately.
5. Adaptability to manage time and priorities in a fast-paced environment.
6. Ability to work varied hours, including nights, weekends, and holidays.
7. Proficiency in operating necessary equipment, including phone systems, cash registers, and computers.
8. Physical ability to stand for extended periods and handle merchandise and fixtures.

Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Salary range of $24-$26 per hour, plus bonus eligibility, dependent on skills and experience.

Comprehensive benefits including medical, dental, vision, flexible spending accounts, disability coverage, employee discounts, paid time off, volunteer time off, holidays, mental health support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k with employer matching, and employee referral program.

Christian Dior Couture fosters a culture of excellence, passion, and innovation. The Maison is committed to shaping the future of its talents in a nurturing and inclusive environment. Employees are encouraged to engage in communities focused on shared values, such as sustainability and corporate social responsibility, enriching both the organization and the broader community.