Christian Dior Sales Associate

Honolulu USA

Monday, February 3, 2025

Christian Dior Couture, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, the brand offers a dynamic and inspiring environment where creativity and craftsmanship are celebrated. Employees are encouraged to cultivate their talents and contribute to the legacy of a brand that has defined elegance and sophistication for decades.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Maintain a positive, team-oriented attitude and a strong drive for results.
3. Ensure a welcoming, client-focused environment, offering best-in-class service in person, over the phone, and through electronic communication.
4. Develop and maintain a local and international client book, recruiting and nurturing top clients.
5. Demonstrate strong product expertise and engage clients with detailed stories of the products.
6. Collaborate with leadership to resolve client issues effectively, benefiting the business.
7. Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
8. Locate merchandise at other boutiques for clients and process charge-send sales according to company guidelines.
9. Manage individual stock assignments, organizing stock on the floor and in storage areas.
10. Participate in inventory and cycle counts, protecting boutique assets by following operating procedures.
11. Assist in packing or wrapping customers’ merchandise when necessary.

1. Minimum 3 years of retail sales and client service experience, preferably in luxury consumer goods.
2. Strong drive for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong and lasting relationships through excellent communication, organization, and follow-through skills.
4. Outstanding customer service skills, including in person, over the phone, and through electronic communication.
5. Ability to read, count, and write to accurately complete business and client-related documentation.
6. Adaptability to adjust priorities and manage time in a fast-paced environment, responding to evolving business trends.
7. Willingness to work varied hours/days, including nights, weekends, and holidays as needed.
8. Ability to operate necessary equipment, including phone systems, cash registers, sensor-tag removers, computers, and other office equipment.
9. Physical ability to stand for extended periods, move and handle boxes of merchandise and fixtures, and lift at least 30 lbs.
10. Adherence to all company policies, procedures, regulations, and standards.

1. Client-focused service delivery
2. Sales performance and goal achievement
3. Product knowledge and storytelling
4. Problem-solving and collaboration
5. Merchandising and visual presentation
6. Inventory management
7. Communication and relationship building
8. Time management and adaptability
9. Technical proficiency with retail equipment
10. Physical stamina and manual dexterity

A minimum of 3 years in retail sales and client service, ideally within the luxury consumer goods sector, is required.

The position offers an hourly wage ranging from $22 to $24, commensurate with experience and qualifications.

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and generous employee discounts on luxury products.

Christian Dior Couture fosters a culture of creativity, innovation, and excellence. The workplace is characterized by a collaborative spirit and a commitment to nurturing talent and promoting professional growth. Employees are part of a legacy that values craftsmanship and the art of fashion.