Christian Dior Sales Associate

Christian Dior Couture, part of the LVMH Group, is renowned for its French heritage and vibrant culture, emphasizing unique Savoir-faire and creativity. The company is committed to sustainable growth and success, fostering a positive, authentic, and generous environment. It values inclusivity and provides equal employment opportunities, focusing on ethics, social responsibility, and environmental protection.

1. Achieve and exceed individual sales goals and key performance indicators.
2. Maintain a strong drive for results and a positive team attitude.
3. Ensure a welcoming client-focused environment with best-in-class service.
4. Develop local and international client relationships.
5. Demonstrate strong product expertise and engage clients with product stories.
6. Problem-solve in partnership with leadership to resolve client issues.
7. Support floor moves, merchandising, visual merchandising, and housekeeping.
8. Locate merchandise at other boutiques and process charge-send sales.
9. Manage individual stock assignments and participate in inventory counts.
10. Assist in packing or wrapping customers’ merchandise.

1. At least 3 years of retail sales and client service experience, preferably in luxury consumer goods.
2. Strong drive for business results with a passion for creativity and fashion.
3. Ability to develop strong relationships through communication and organization.
4. Provide outstanding customer service in person, over the phone, and electronically.
5. Ability to read, count, and write to complete business and client documentation.
6. Adaptability to manage time in a fast-paced environment.
7. Willingness to work varied hours, including nights, weekends, and holidays.
8. Ability to operate necessary equipment, including phone systems and cash registers.
9. Physical ability to stand for extended periods and lift at least 30 lbs.
10. Adherence to company policies, procedures, and standards.

1. Strong communication and organizational skills
2. Product expertise
3. Customer service excellence
4. Problem-solving
5. Time management
6. Adaptability

Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

The salary range is $24-$26 per hour, plus bonus eligibility.

Comprehensive benefit plans including medical, dental, vision, Flexible Spending Accounts, short and long-term disability, employee discount program, various paid time off, volunteer time off, holidays, mental health and wellbeing support, family-friendly benefits, reproductive health care, child and elder care services, commuter benefits, 401k plans with employer contributions matching, and employee referral program.

Christian Dior Couture fosters a positive, authentic, and generous environment, emphasizing inclusivity and shared values. Located in Costa Mesa, California, the company is part of the LVMH Group, which values ethics, social responsibility, and environmental protection.