Christian Dior Sales Associate

Chicago • USA

Monday, February 17, 2025

Christian Dior Couture, a prestigious entity within the LVMH Group, is renowned for its rich French heritage and vibrant culture. The brand embodies unique savoir-faire and creativity, empowering its artisans and fostering sustainable growth. As part of LVMH, Christian Dior Couture values diversity and inclusivity, offering employees a sense of purpose and community engagement through initiatives in sustainability, diversity, equity, and inclusion.

1. Achieve and exceed individual sales goals and key performance indicators, including sales volume, units per transaction, and average dollar per transaction.
2. Maintain a strong drive for results and a positive, team-oriented attitude.
3. Ensure a welcoming, client-focused environment, offering exemplary service in person, over the phone, and through electronic communication.
4. Develop a local and international client book, recruiting and cultivating top clients.
5. Demonstrate strong product expertise and engage clients with detailed product stories.
6. Collaborate with leadership to resolve client issues effectively.
7. Support floor moves, merchandising, visual merchandising, and housekeeping as needed.
8. Locate merchandise at other boutiques for clients and process charge-send sales according to company guidelines.
9. Manage individual stock assignments, organize stock on the floor and in the backroom.
10. Participate in inventory and cycle counts, protecting boutique assets by adhering to operating procedures.
11. Assist in packing or wrapping customers’ merchandise as necessary.

1. Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.
2. Strong drive for business results with a passion for creativity, fashion, and the brand.
3. Ability to develop strong and lasting relationships through effective communication, organization, and follow-through skills.
4. Outstanding customer service skills, including in-person, phone, and electronic communication.

1. Strong communication and interpersonal skills.
2. Excellent organizational and follow-through abilities.
3. Adaptability to fast-paced environments and evolving business trends.
4. Proficiency in operating necessary equipment, including phone systems, cash registers, and computers.

At least 3 years of retail sales and client service experience, preferably within the luxury sector.

Christian Dior Couture offers a comprehensive benefits package, including opportunities for career growth and engagement in employee-led communities focused on sustainability, diversity, equity, and inclusion.

Christian Dior Couture fosters a culture of excellence, passion, and creativity, rooted in its rich French heritage. The Maison is committed to sustainable growth and success, providing a positive, authentic, and generous environment for talent development. As part of the LVMH Group, the company values diversity and inclusivity, creating a community where employees can thrive and contribute to shared values.