Christian Dior Retail Training Manager

Tokyo • Japan

Monday, March 10, 2025

Christian Dior Couture, a prestigious division of the renowned LVMH Group, epitomizes luxury fashion and elegance. As a leader in the fashion and leather goods sector, Christian Dior offers a dynamic and innovative work environment, fostering creativity and excellence. The brand is committed to delivering unparalleled client experiences and nurturing talent within its global team.

1. Plan and manage comprehensive training programs related to the Men's universe.
2. Conduct and facilitate classroom, remote, in-store, and on-field training sessions.
3. Coach and develop boutique staff to enhance customer service skills.
4. Manage and operate the Men's Fashion Stylist community.
5. Coordinate and communicate with headquarters, various departments, and store management.
6. Evaluate and analyze the effectiveness of training programs.
7. Contribute to the enhancement of the DIOR Client Experience.
8. Identify improvements in Client Experience through Mystery Shopping and NPS program analysis.

1. Minimum of 3 years of experience in the fashion or luxury brand industry.
2. Minimum of 3 years of experience in the training field.
3. Fluency in Japanese, including speaking, reading, and writing.

1. Strong selling knowledge and skills.
2. Proficiency in Microsoft Word, Excel, and PowerPoint for training material preparation.
3. Excellent interpersonal and communication skills.
4. Customer-oriented mindset.
5. Teamwork and collaboration.
6. Business awareness and acumen.
7. Action-oriented with a drive for results.
8. Organizational and facilitation skills.
9. Problem-solving abilities.
10. Logical and conceptual thinking.
11. Agility, flexibility, and creativity.

Minimum 5 years of relevant experience.

The position offers a comprehensive benefits package, including opportunities for career advancement within the global LVMH Group.

Christian Dior fosters a culture of innovation, creativity, and excellence. The brand values diversity and collaboration, providing a supportive and dynamic environment for professional growth. Employees are encouraged to embody the brand's commitment to luxury and exceptional client service.